999bat Terms and Conditions – Complete Platform Usage Policy

999bat (hereinafter referred to as "we", "the platform", or "the site") is an internationally licensed online gaming and betting platform. These Terms and Conditions constitute a legally binding agreement between you and 999bat. By accessing the platform or using any of its services, you agree to be bound by these terms.

999bat reserves the right to update these Terms and Conditions at any time. For significant changes, we will provide notice via your registered email address or through a platform notification. Continued use of the site following any changes will be taken as acceptance of the updated terms.

Our services are available only in jurisdictions where online gaming is legally permitted. It is your own responsibility to be aware of and comply with the laws in your area. Users from countries where online betting is prohibited may not register.

To open an account on 999bat, you must meet the following requirements:

• You must be at least 18 years of age.
• You must not be a resident of any country or region where online betting is prohibited.
• All information you provide must be truthful, accurate, and your own.
• You may only operate a single account — multiple accounts are not permitted.
• Your account is for your personal use only — placing bets on behalf of third parties is strictly prohibited.

If any information provided during registration is found to be inaccurate or later proven false, 999bat reserves the right to close the account and forfeit the balance.

It is your responsibility to keep your account password secure. 999bat will not be liable for any loss resulting from unauthorized account access, unless it is directly caused by our own error.

999bat regularly offers a variety of bonuses and promotions. Please read the applicable terms carefully before claiming any bonus. The general bonus rules are outlined below:

• Wagering Requirement: A specified number of wagers must be placed before bonus funds can be withdrawn (typically 20–35 times the bonus amount).
• Validity: Each bonus has a specific validity period — typically between 7 and 30 days.
• Game Restrictions: Some bonuses apply to specific games only. Using a bonus on games not listed in the bonus details may result in the bonus being forfeited.
• Maximum Bet Limit: A maximum single bet of BDT 500 may be placed using bonus balance.
• A bonus cannot be used at the same time as: Multiple bonuses cannot be used simultaneously.

For referral bonuses, the referred person must be a genuine new user and must make a deposit. Any attempt to collect bonuses through fake referrals will result in account closure.

The following rules apply to all deposits and withdrawals on 999bat:

• Minimum deposit: BDT 200 (depending on the payment method).
• Minimum withdrawal: BDT 500.
• Completed KYC verification is required before a withdrawal can be processed.
• Where possible, use the same method for withdrawals as you did for deposits — using a different method may cause delays.
• Withdrawals are normally processed within 24 hours. During peak periods, it may take up to 72 hours.

If a deposit does not appear in your account, please contact our support team with your payment reference number. Issues are typically resolved within 2 hours.

The following activities are strictly prohibited on the 999bat platform. Any violation will result in immediate account closure, and balances may be forfeited:

• Creating multiple accounts to collect bonuses.
• Placing bets using automated bots or scripts.
• Attempting to gain advance knowledge of or manipulate game outcomes.
• Exploiting platform vulnerabilities or technical glitches.
• Threatening, harassing, or defrauding other users.
• Any transaction involving money laundering or illegal funds.
• Betting on behalf of a third party or as part of a professional betting syndicate.

Our system monitors for unusual activity automatically, 24/7. If anything suspicious is detected, we reserve the right to take immediate action without prior verification.

999bat believes gaming should be a form of entertainment — not an addiction. We encourage all our users to play responsibly. To support this, we offer the following tools and features:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Self-Exclusion: Self-exclusion option that lets you temporarily lock your account for a set period.
• Cooling-Off Period: Take a break ranging from 24 hours up to 6 months.
• Reality Check: Periodic reminders showing how long you have been playing.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately or Responsible Gaming Visit the page.

999bat reserves the right to suspend or permanently close your account under the following circumstances:

• Violation of the terms and conditions.
• Registering with false information.
• If fraudulent or suspicious activity is detected.
• Upon instruction from a regulatory authority.
• As part of any legal process.

Before closing an account, we will generally notify you by email and give you an opportunity to respond — however, in cases of fraud or serious violations, action may be taken without prior notice.

You may request to close your account at any time. If you have a remaining balance, your account will be closed once the withdrawal process has been completed.

If you have a complaint or dispute, please follow the steps below:

• Step 1: First, contact us via Live Chat or email with full details.
• Step 2: The support team will begin investigating within 48 hours.
• Step 3: If the matter remains unresolved, our management team will review it.
• Step 4: As a final step, a complaint may be submitted to the relevant licensing authority.

In the event of a dispute over a game outcome, our server logs will serve as the definitive record. Results generated by our RNG-certified system cannot be altered.

999bat may update or amend these Terms and Conditions, in part or in full, at any time. When changes are made, we will:

• We will update the "Last Updated" date at the top of the page.
• For significant changes, we will issue a notice via your registered email address or through a banner on the platform.
• We will endeavour to give at least 7 days' notice before making any major changes.

Continued use of the platform after any changes constitutes your acceptance of the updated terms. If you do not agree to the new terms, please submit a request to close your account.